Privacy Policy

Welcome to 536jl — the Philippines' comprehensive online casino and sports betting platform operating within the PAGCOR regulatory framework. At 536jl, we take your right to privacy seriously. We understand that entrusting us with your personal information is a significant act of confidence, and we are committed to handling that information with the utmost care, transparency, and security.

This Privacy Policy ("Policy") explains in clear, accessible terms how 536jl collects, processes, stores, protects, and may disclose your personal data in the course of providing our services. It applies to all users of the 536jl website, mobile platform, and any related services, tools, or communications — regardless of whether you are a registered player or a visitor browsing the site without an account.

This Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC) of the Philippines. It should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 536jl.

We encourage you to read this Policy carefully and in full. If you have any questions about how your data is handled, our Data Protection Officer can be reached through the contact details provided in Section 14.

For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal information is 536jl ("536jl", "we", "us", "our"). 536jl is the entity that determines the purposes and means of processing your personal data in connection with the provision of its online casino and sports betting platform.

536jl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy, the Data Privacy Act of 2012, and related regulations. If you have any concerns, questions, or requests relating to the processing of your personal data, you may contact the DPO directly at the email address provided in Section 14 of this Policy.

Where 536jl engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or game software suppliers), such providers act as data processors under contract and are bound by confidentiality and data protection obligations consistent with this Policy and applicable Philippine law.

536jl collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we may collect include the following:

3.1 Registration & Identity Data

When you create a 536jl account, we collect your full legal name, date of birth, gender, nationality, residential address, email address, and Philippine mobile number. This information is required to create and administer your account, verify your identity, and comply with PAGCOR and anti-money laundering (AML) regulatory obligations.

3.2 Verification (KYC) Documents

As part of our Know Your Customer (KYC) process mandated by PAGCOR, we collect copies of government-issued photo identification documents — such as a PhilSys National ID, Philippine passport, driver's licence, or SSS/GSIS ID — as well as proof of address documents and, where applicable, proof of the payment method used for deposits. Biometric data embedded in identity documents (such as photos) is processed solely for identity verification purposes.

3.3 Financial & Transaction Data

We collect data relating to your financial transactions on 536jl, including deposit and withdrawal amounts, payment method details (e.g., GCash account reference, bank account name), transaction timestamps, and transaction identifiers. Full payment credentials (such as complete bank account numbers or card numbers, where applicable) are handled by our PCI-compliant payment processors and are not stored in full by 536jl.

3.4 Gaming & Betting Activity

We collect records of your gameplay and sports betting activity on 536jl, including games played, bet amounts, game outcomes, session durations, bonus usage, and any communications submitted through in-game support channels. This data is used for account management, fraud prevention, dispute resolution, and responsible gaming monitoring.

3.5 Technical & Device Data

When you access the 536jl platform, we automatically collect certain technical data about your device and connection, including your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and pages visited. This data is collected via server logs, cookies, and similar technologies described in Section 7.

3.6 Communications Data

If you contact 536jl through live chat, email, or any other support channel, we retain records of those communications — including the content of messages, timestamps, and any attachments — for quality assurance, training, and dispute resolution purposes.

536jl collects personal data through several channels and methods, all of which are designed to be transparent and proportionate:

• Directly from you: When you complete the 536jl registration form, submit KYC verification documents, make a deposit or withdrawal, contact customer support, respond to a survey, or otherwise interact with the platform in a way that requires you to provide information.
• Automatically through your use of the platform: Technical and device data is collected automatically through server logs, cookies, web beacons, pixel tags, and similar tracking technologies when you visit the 536jl website or use the mobile platform. See Section 7 for full details on cookies and tracking.
• From third-party identity verification providers: During the KYC process, 536jl may use third-party identity verification and fraud screening services that cross-reference the information you provide against official databases and watchlists to confirm your identity and comply with AML obligations.
• From payment processors: Our payment partners — including GCash, PayMaya, BPI, BDO, and Metrobank — share transaction confirmation data with 536jl to reconcile deposits and withdrawals on your account.
• From game providers: Our certified game supply partners may share session-level data with 536jl for the purpose of maintaining accurate account records, resolving disputes, and detecting irregular gameplay patterns.

536jl processes your personal data only for specific, legitimate purposes and only where we have a valid legal basis for doing so under the Philippine Data Privacy Act of 2012. The primary purposes for which we process your data are:

• Account administration: Creating and managing your 536jl account, verifying your identity, processing your login credentials, and enabling you to access all platform features. Legal basis: performance of a contract (your agreement to our Terms and Conditions).
• Payment processing: Processing your deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and maintaining accurate records of all financial transactions. Legal basis: performance of a contract; compliance with legal obligations.
• Regulatory compliance: Fulfilling our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA) of the Philippines, the Data Privacy Act of 2012, and other applicable Philippine laws — including KYC verification, suspicious transaction reporting, and record-keeping requirements. Legal basis: compliance with legal obligations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, money laundering, bonus abuse, and other prohibited conduct. Legal basis: legitimate interests; compliance with legal obligations.
• Responsible gaming: Monitoring your gaming activity to identify signs of problem gambling, enforcing deposit limits and self-exclusion orders, and ensuring compliance with the 21+ age restriction. Legal basis: compliance with legal obligations; legitimate interests.
• Customer support: Responding to your queries, resolving disputes, and providing assistance through live chat and email. Legal basis: performance of a contract; legitimate interests.
• Platform improvement: Analysing aggregated usage data and technical performance metrics to improve the 536jl platform, develop new features, and personalise your gaming experience. Legal basis: legitimate interests (where data is anonymised or aggregated).
• Marketing communications: Sending you information about 536jl promotions, bonuses, and new games — but only where you have opted in to receive such communications. Legal basis: consent. You may withdraw your consent at any time by contacting support or updating your account preferences.

536jl does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients where necessary and permitted by applicable law:

6.1 Regulatory and Law Enforcement Authorities

536jl is required by Philippine law to share certain personal data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant government agencies upon lawful request or as required by applicable regulations. This includes the reporting of suspicious transactions, the provision of player records for regulatory audits, and the disclosure of information required by court order or official legal process.

6.2 Payment Processors

To process your deposits and withdrawals, 536jl shares the minimum necessary financial and identity information with our authorised payment partners — including GCash, PayMaya, BPI, BDO, and Metrobank. These processors are contractually bound to use your data solely for payment processing purposes and may not use it for any other purpose.

6.3 Identity Verification Providers

536jl uses third-party KYC and identity verification services to confirm your identity and screen against AML watchlists during the account verification process. These providers process your identity documents and biometric data solely for verification purposes under strict data processing agreements.

6.4 Game Software Providers

Our certified game providers — including Pragmatic Play, PG Soft, Jili, and Evolution Gaming — may receive limited session and account data necessary to deliver game functionality, maintain game integrity, and resolve game-related disputes.

6.5 Technology and Infrastructure Providers

536jl works with cloud hosting, cybersecurity, and data analytics providers who may process personal data on our behalf as data processors. All such providers are engaged under written data processing agreements that require them to maintain confidentiality and implement appropriate security measures.

536jl uses cookies and similar tracking technologies to operate the platform, personalise your experience, maintain your session, and gather analytical data about how our services are used. By continuing to use the 536jl platform after being presented with our cookie notice, you consent to the use of cookies as described in this section.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the 536jl platform to function. They enable core features such as maintaining your login session, remembering items in your account, and ensuring security features work correctly. These cookies cannot be disabled.
• Performance & Analytics Cookies: We use these cookies to understand how players interact with the 536jl platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is used in anonymised or aggregated form to improve the platform.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — so you do not need to re-enter them on each visit.
• Security Cookies: Used to detect and prevent fraudulent access attempts, bot activity, and other security threats. These cookies help 536jl protect your account and the platform's integrity.

7.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of the 536jl platform — in particular, blocking strictly necessary cookies will prevent you from logging in or using account features. Instructions for managing cookies in common browsers are available through each browser's official help documentation.

536jl retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where deletion is not immediately possible due to technical constraints (for example, data stored in backup archives), the data will be isolated and protected from further active processing until deletion is feasible.

536jl implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes the following:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 536jl platform is encrypted using industry-standard Transport Layer Security (TLS) protocols, preventing interception of your personal and financial information in transit.
• Data Encryption at Rest: Sensitive personal data stored on 536jl servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within 536jl's systems is strictly controlled on a need-to-know basis. All staff with access to personal data are required to undergo data privacy training and are bound by confidentiality obligations.
• Multi-Factor Authentication (MFA): All internal administrative access to systems containing personal data requires multi-factor authentication. Players are encouraged to enable SMS OTP-based two-factor authentication on their accounts.
• Intrusion Detection and Monitoring: 536jl employs continuous security monitoring, intrusion detection systems, and regular penetration testing to identify and address potential vulnerabilities before they can be exploited.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 536jl will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03 within the prescribed timeframes.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 536jl. You may exercise any of these rights at any time by contacting our Data Protection Officer at the details in Section 14:

• Right to Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed. We will respond to verified access requests within fifteen (15) working days.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. For standard account details, you may update information directly through your 536jl account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where the data has been unlawfully processed. Note that certain data may need to be retained to comply with our legal obligations (see Section 8).
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal requirements.
• Right to Data Portability: Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
• Right to Complain: If you believe that 536jl has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.

To exercise any of these rights, please contact our Data Protection Officer in writing at the email address provided in Section 14. We may need to verify your identity before processing your request. We will not charge a fee for handling data rights requests unless the request is manifestly unfounded, excessive, or repetitive.

536jl strictly prohibits access to its platform by persons under the age of 21 years, in compliance with PAGCOR's minimum age requirements for online casino-style gaming in the Philippines. We do not knowingly collect personal data from individuals under 21 years of age.

All account registrations are subject to age verification as part of our KYC process. Where 536jl has reason to believe that personal data has been collected from a person under the age of 21 — whether through misrepresentation of age during registration or any other means — we will immediately suspend the account, delete the personal data of the minor to the extent permitted by law, and report the incident to PAGCOR in accordance with our regulatory obligations.

Some of 536jl's third-party service providers — including game software providers, cloud infrastructure providers, and identity verification services — may be located outside the Philippines. Where personal data is transferred to a recipient in a country that does not provide an equivalent level of data protection to that afforded by Philippine law, 536jl ensures that appropriate safeguards are in place to protect your data, including contractual clauses that impose data protection obligations on the recipient consistent with the Data Privacy Act of 2012.

536jl will not transfer your personal data to any third-party located outside the Philippines without first ensuring that such a transfer complies with the requirements of the Data Privacy Act of 2012 and any applicable NPC guidelines on cross- border data flows.

536jl reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via the email address associated with their account and/or through a prominent notice on the 536jl platform prior to the changes taking effect.

The "Last Updated" date at the top of this Privacy Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 536jl is protecting your personal data. Your continued use of the 536jl platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

If any amendment to this Privacy Policy materially reduces your rights or increases 536jl's rights with respect to personal data already collected, we will provide at least thirty (30) days' advance notice before the amended Policy takes effect, and where required by the Data Privacy Act of 2012, we will seek your renewed consent.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 536jl handles your personal data, please contact our Data Protection Officer using the details below. We aim to respond to all privacy-related enquiries within five (5) working days.

• Data Protection Officer — 536jl
• Email: [email protected]
• Live Chat: Available 24/7 via the 536jl platform
• Response Time: 3–5 minutes (live chat); within 5 working days (email)

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached at privacy.gov.ph — please note that 536jl is not affiliated with the NPC and cannot be held responsible for external websites.